Top > Working with Hardware Assets > Preparing for a hardware refresh program

Preparing for a hardware refresh program

The purpose of a refresh program is to identify IT assets that need to be replaced. For example, you may be recycling lap tops every three years and you need to identify all three-year old lap tops. Another example is the mass replacement of assets due to a product recall. The IT Asset Management Pack provides you with the tools to perform both types of refreshes. If necessary, you may also consult the Software tab of the hardware asset to determine what software is installed on it.

To identify assets by their age:

  1. Go to the Reporting workspace and expand IT Asset Management > Hardware Asset Management.

  2. Run the Hardware Asset Management Dashboard.

  3. In the Age of Asset section, click an age group to drill through to the Hardware Asset Inventory report, filtered by the age you selected.

To identify assets by their model:

  1. Go to the IT Asset Management workspace and expand the Hardware Asset Management > Hardware Catalog > All Hardware Catalog Items view.

  2. Select the catalog item that has the same model as the assets you need to identify.

  3. In the Tasks pane, click View Related Hardware Assets. The Search Results form opens with a list of the hardware assets having the same model as the catalog item.